CustomGPT.ai
A US service that turns your own files and web pages into a chatbot that cites its sources, with no server to run and no model to train yourself.
Last updated The company that runs it is based in United States.
CustomGPT.ai builds chatbots, which it calls agents, from a company's documents, websites and help-desk content, and each answer links back to the source it came from. Plans are sold by the month or the year in US dollars, with limits on agents, queries, documents and stored words. The company says customer data is hosted on Amazon Web Services in the US East region and is not used to train models; it offers no EU data residency.
| Fact | Value | Checked | Source |
|---|---|---|---|
| Billing | Monthly, or yearly at a lower monthly rate | customgpt.ai | |
| Minimum term | None stated; the plan can be cancelled or upgraded at any time | customgpt.ai | |
| Free trial | 7 days, card needed | customgpt.ai | |
| EU data option | No: the company says it does not offer data residency in the EU | customgpt.ai | |
| Where your data is hosted | Amazon Web Services, US East region | customgpt.ai | |
| Training on your data | No, according to its security page | customgpt.ai | |
| Data-processing agreement | Enterprise plan only, according to its pricing table and security page, although its GDPR page says every customer receives a signed one | customgpt.ai | |
| Data terms | Privacy policy linked from its privacy page | customgpt.ai |
Plans and prices
These are all the plans we list from CustomGPT.ai, each with the price we last checked on the provider's own page and the date of that check.
| Provider | What you rent | Size | From | Billing | New-customer offer | Link |
|---|---|---|---|---|---|---|
| CustomGPT.ai | Standard 10 agents, 1,000 queries a month, up to 5,000 documents in each agent, 60 million words of storage, 3 team members and API access | Small | $99/month billed monthly; the page says you can cancel or upgrade at any time · VAT not stated checked 25 Oct 2026 | Monthly | A 7-day free trial of the Standard or Premium plan, with all of that plan's features checked 25 Oct 2026 | Visit |
| CustomGPT.ai | Premium 25 agents, 5,000 queries a month, up to 20,000 documents in each agent, 300 million words of storage, 5 team members, website auto-sync and no CustomGPT.ai branding | Small | $499/month billed monthly; the page says you can cancel or upgrade at any time · VAT not stated checked 25 Oct 2026 | Monthly | A 7-day free trial of the Standard or Premium plan, with all of that plan's features checked 25 Oct 2026 | Visit |
| No plan matches these filters. Show all plans | ||||||
Not shown: 0 plans whose data-centre locations we have not confirmed yet.
Data-centre locations
Each location comes from CustomGPT.ai's own website, with the date we confirmed it.
| Place | Country | EU or US | Confirmed on | Source |
|---|---|---|---|---|
| United States (Amazon Web Services, US East region) | United States | US | CustomGPT.ai's page naming United States (Amazon Web Services, US East region) |
New-customer offers
-
A 7-day free trial of the Standard or Premium plan, with all of that plan's features
-
Non-profits and educational institutions pay 20% less on yearly plans