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DocsBot AI

A US chatbot service that answers from your documentation, help centre and website, with a free plan for personal use and storage in the US or the EU listed on its pricing page.

Last updated Run by UglyRobot, LLC, United States.

DocsBot AI, run by UglyRobot, LLC of Delaware, builds chatbots that answer from your documentation, help-desk articles and website, for customer support or for staff. Plans are paid monthly or yearly and come with limits on bots, indexed source pages and monthly AI credits; prices are shown in US dollars unless you pick another currency, and a free plan covers personal use. The company says neither it nor its AI model providers train on your data. Its pricing page lists storage in the US or the EU, while a choice of data residency is listed only for the custom-priced Enterprise plan.

Facts checked on the provider's own pages
FactValueCheckedSource
BillingMonthly or yearly; yearly billing gives two months freedocsbot.ai
Minimum termMonthly or yearly billing that renews automatically; no longer term stateddocsbot.ai
Free planYes, for personal use, no card neededdocsbot.ai
Money-back guarantee14 daysdocsbot.ai
EU data optionStorage in the US or the EU is listed; a choice of data residency is listed only for Enterprisedocsbot.ai
Training on your dataNo, according to its trust centre and its data-processing agreementtrust.docsbot.ai
Data-processing agreementPublished on its website; the pricing table lists the standard agreement from the Business plan up, and its GDPR page offers paying customers a signed copy on requestdocsbot.ai
Data termsPrivacy policy, data-processing agreement and sub-processor list on its legal pagesdocsbot.ai

Plans and prices

These are all the plans we list from DocsBot AI, each with the price we last checked on the provider's own page and the date of that check.

Showing 2 plans from this provider, in our published ranking order. Prices exclude VAT unless the provider says otherwise.
Provider What you rent Size From Billing New-customer offer Link
DocsBot AI Personal One bot, 5,000 source pages, 5,000 AI credits a month, 3 actions per bot and one user, with Slack, WhatsApp, Telegram and Zapier connections Small $49/month billed monthly · VAT not stated checked 25 Oct 2026 Monthly Paid plans come with a 14-day money-back guarantee checked 25 Oct 2026 Visit
DocsBot AI Standard 3 bots, 15,000 source pages, 15,000 AI credits a month, 8 actions per bot and 5 users, plus web search and analytics of conversations and questions Small $149/month billed monthly · VAT not stated checked 25 Oct 2026 Monthly Businesses that qualify can ask for a free trial of the Standard plan with every feature checked 25 Oct 2026 Visit

Data-centre locations

Each location comes from DocsBot AI's own website, with the date we confirmed it.

Data-centre locations of DocsBot AI and the day we confirmed each one
PlaceCountryEU or USConfirmed onSource
United States United States US DocsBot AI's page naming United States
Frankfurt, Germany Germany EU DocsBot AI's page naming Frankfurt, Germany

New-customer offers

  • Paid plans come with a 14-day money-back guarantee

    For any plan · Ask by email within 14 days of signing up, once per person or business; paid access then ends and your data is deleted. After 14 days, refunds are at the support team's discretion with a 5% fee, and payments older than 30 days are not refunded unless DocsBot made a billing error · checked 25 Oct 2026

  • Businesses that qualify can ask for a free trial of the Standard plan with every feature

    For the Standard plan · On request and for eligible businesses only; the terms say payment details are needed to start a free trial · checked 25 Oct 2026